VoIP offers entrepreneurs the ability to thrive during the pandemic. With much of the business world seeing a shift from brick and mortar to online retail and service, VoIP is an essential part of growing and maintaining business in an ever-shifting economy and marketplace.
Tools At Your Disposal
With voice over internet protocol (VoIP), there are many useful tools at your disposal for your business. An interactive voice response menu is something that can streamline your business. When a customer calls your business, through your IVR menu, the call will be directed in a way that saves time for both the consumer and the salesperson or customer service representative taking the call. There is nothing worse than getting transferred five times when you are simply trying to ask a basic question—and an IVR menu helps your business do just that.
Never Miss an Opportunity
Having multiple lines for your business allows you to not miss opportunities. Being that all the calls are through a broadband internet connection, having several different lines does not tie up a thing in your office and allows your business to route all the calls to where they need to go without missing a beat. Your business can operate without any sort of significant installation and increase the amount of intake calls leading to more sales.
The Numbers Don’t Lie
With more and more households and businesses switching to VoIP and leaving landline services behind, the cost of traditional landline services has increased greatly, and the cost of VoIP continues to drop with the quality of service getting better. It is not too good to be true, it is simply good, and true. The Wall Street Journal reported that over 25% of households have given up their landline for VoIP, and all of the reasons mentioned play into the decision to switch, but most notably cost.
The savings of switching is dramatic. International calls are up to 90% cheaper than with a traditional landline, which for a business that is expanding is a huge savings. The overall savings of VoIP for both businesses and households range from 30-50%.
Let Us Help Grow Your Business
Starting and building a business is littered with costs and problems related therein, but finding reasonable, sound, and cost-effective solutions to these problems is what makes your business sink or swim. Switching to VoIP, a technology that has been around for decades, gets better every day, and is more cost effective, is one thing that should be on every entrepreneur’s to-do list. At HEC Solutions we have the expertise and years of experience to help you and your business move forward. Give us a call today or leave your information here, and you will hear from us soon.
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