Phone Systems

We offer the best options that can help you take your business to the next level.

Modern Solutions

Our top of the line services include UC Client, Hosted PBX & VoIP, Mobile, Contact Center & IVR, Account Manager, Integrated Solutions & SIP Trunking.

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Local Installation and Network Support

Transfer your communication to a single, dedicated provider who will optimize efficiency and assist you through the process. 

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Seamless Software

HEC uses high-end management software that seamlessly incorporates our high-value cloud communication services to all and any of your devices.

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Unified Communications

Hosted PBX & Mobile-Enabled VoIP

Remember copper-based phone lines? If you don’t use outdated hardware anymore, why use outdated software?

Our Private Branch Exchange is hosted in a professionally maintained data center. Combined with a high quality broadband connection using Voice over IP, your modern communications solution will be available no matter where you are or whether you’re using a desk phone, cell phone, tablet or computer.

SIP Trunking

VoIP and Session Initiation Protocol Trunking go hand-in-hand. SIP brings a virtual phone feature that can signal a real-time call through your communications network and save the price of phone lines up to 40%.

Virtual Auto-Attendant

Easily route your calls, provide unified mailboxes and trackable devices with a virtual auto-attendant that can be easily accessed through any device.

Support When You Need It

We help you navigate the waters of IP phone solutions and the technology necessary for a successful VoIP installation. You can trust HEC Solutions and our knowledge of VoIP and how we can use this knowledge to meet your customers’ needs. We offer live training and installation, as well as 24/7 monitoring.

One Platform, All Your Services

  • Provides users with rich features that improve efficiency and productivity—audio and video calling, instant messaging, meetings w/ video, chat, history, and voicemail
  • Eliminates using multiple tools and programs for communication and collaboration
  • Allows users to make and take calls without being tied to a desk phone and see each other during meetings
  • Fully integrated mobile application

Get a Better Phone System

Contact Us Today!

Receive a Free Consultation

Our Location

269 McKinley Ave.
Kenmore, NY 14217

Hours of Operation

Monday through Friday
8:30 AM - 5:00 PM